Help
What common messages mean, and how to fix each one.
Why an ad account can be missing from your assistant's list, and how to add it.
When a platform stops accepting Adplane's sign-in, reconnecting from your accounts page fixes it.
Google refuses some changes to a campaign until it has an answer to the EU political ads question. Answer it once in Google Ads.
Meta refuses an ad set whose performance goal does not fit the campaign's objective. Adplane adds the goals that do.
Some organizations let only an administrator approve apps for work and school accounts. Send them the link Adplane gives you, then connect again.
Every TikTok ad runs under an identity, and ads on TikTok itself need a TikTok account linked to your ad account.
Something else? Write to support@adplane.ai with the message you see and the platform it came from.
Try it in your own chat
Sign in with Google, connect your ad accounts, and ask your first question.